Sendle tracking

How to track my Sendle package?

Sendle package tracking is easy with Ordertracker, all you have to do is to paste your tracking number in the above field to track a package or go to the track my package section. We provide you with the most powerful parcel tracking system for any post office. Ordertracker accepts any international tracking number, it is an universal tracking website to track a parcel on a global level such as "track my parcel" with accurate informations about your shipment.

Sendle tracking from USA, Canada and UK

Sendle courier ships to many countries around the world and you can track all packages that are sent through this courier on this site with just a few clicks. When a package is sent to you, the sender must provide you with a tracking number which will then be used on this site to know the status of your delivery and the location of your mail or package.

How long does it take to deliver Sendle ?

The delivery times of Sendle depend on the option chosen when sending the package as well as the country and/or city of destination. For shipments to Australia, the different possibilities are as follows:

• Standard delivery: delivery times to a nearby city are usually between 2 to 3 days
• Express delivery: Sendle offers a faster delivery service, including the possibility of receiving the package on the same day (available for delivery in the same city as the shipment) or for the next business day.

For domestic deliveries, an estimator is available on the Sendle website to find out the delivery times.

For international deliveries, the estimated lead times are as follows:

• Zone 1 - New Zealand: delivery times are between 10 and 16 working days
• Zone 2 - North America, Western Europe, Asia and the Pacific: delivery times are between 10 and 28 working days
• Zone 3 - Rest of the world: delivery times are between 14 and 30 working days.

How do I contact Sendle ?

The registered office is located at, at the following address:

• Level 2, Legion House 161 Castlereagh Street Sydney, NSW 2000 Australia

Sendle has an online chat on their website, where a customer service agent answers any questions from Monday to Friday between 9am and 5pm. It is also possible to send an online form, a response will be sent by email in less than 2 days.

Information about Sendle deliveries

Sendle is an Australian logistics and transport service company, founded in 2014 by James Bradfiel Moody, Sean Geoghehan and Craig Davis. The head office is located in Sydney. Since 2015, the company claims to be the first carrier in Australia to offer 100% carbon neutral delivery services.

An agreement with Dhl eCommerce signed in 2017, makes it easier for Sendle to make overseas deliveries from Australia and integrate with e-commerce businesses such as Ebay , Shopify , Shipstation , Easyship and many others.

Sendle allows small businesses to get affordable rates for their deliveries, and take advantage of networks that are generally only accessible to large businesses.

Numerous awards have been won by Sendle in recent years, including the 2020 Finder Award "Best B2b Innovation", the NORA 2018 "Best Shipping & Logistics" Award or the Deloitte 2020 "Leadership Award winner"

Since the creation of Sendle , the parcels transported by the company have crossed more than 31 billion kilometers. The company makes deliveries simple, secure and affordable.

International deliveries are available worldwide, to 220 destinations. The delivery costs depend on the weight of the package, the geographical area of destination and the type of delivery chosen from the 3 available types (Standard, Premium and Pro). The Premium option requires sending a minimum of 20 packages per month, the Pro option requires 200 per month.

The international delivery costs are as follows:

• Zone 1 – New Zealand:
  • Standard Service:
    • Less than 250g: Shipping costs are $15.15
    • Less than 500g: Shipping costs are $18.15
    • Less than 1kg: Shipping costs are $23.95
    • Less than 1.5kg: Shipping costs are $28.95
    • Less than 2kg: Shipping costs are $32.10
    • Between 2kg and 20kg: Shipping costs are $18.68 + $9.08 per kg
  • Premium Service:
    • Less than 250g: Shipping costs are $12.10
    • Less than 500g: Shipping costs are $14.50
    • Less than 1kg: Shipping costs are $17.00
    • Less than 1.5kg: Shipping costs are $27.70
    • Less than 2kg: Shipping costs are $30.85
    • Between 2kg and 20kg: Delivery costs are $16.68 + $8.33 per kg
  • Pro Service:
    • Less than 250g: Shipping costs are $10.60
    • Less than 500g: Shipping costs are $12.70
    • Less than 1kg: Shipping costs are $17.00
    • Less than 1.5kg: Shipping costs are $23.69
    • Less than 2kg: Shipping costs are $26.60
    • Between 2kg and 20kg: Shipping costs are $16.18 + $7.83 per kg
• Zone 2 – Asia Pacific:
  • Standard Service:
    • Less than 250g: Shipping costs are $18.85
    • Less than 500g: Shipping costs are $21.85
    • Less than 1kg: Shipping costs are $35.55
    • Less than 1.5kg: Shipping costs are $54.20
    • Less than 2kg: Shipping costs are $64.00
    • Between 2kg and 20kg: Delivery costs are $38.63 + $22.25 per kg
  • Premium Service:
    • Less than 250g: Shipping costs are $16.95
    • Less than 500g: Shipping costs are $19.70
    • Less than 1kg: Shipping costs are $32.99
    • Less than 1.5kg: Shipping costs are $52.90
    • Less than 2kg: Shipping costs are $61.35
    • Between 2kg and 20kg: Delivery costs are $36.63 + $21.50 per kg
  • Pro Service:
    • Less than 250g: Shipping costs are $15.05
    • Less than 500g: Shipping costs are $17.50
    • Less than 1kg: Shipping costs are $31.10
    • Less than 1.5kg: Shipping costs are $47.25
    • Less than 2kg: Shipping costs are $60.35
    • Between 2kg and 20kg: Delivery costs are $36.13 + $21 per kg
• Zone 3 – North America:
  • Standard Service:
    • Less than 250g: Shipping costs are $20.95
    • Less than 500g: Shipping costs are $26.50
    • Less than 1kg: Shipping costs are $38.55
    • Less than 1.5kg: Shipping costs are $53.20
    • Less than 2kg: Shipping costs are $65.00
    • Between 2kg and 20kg: Shipping costs are $39.63 + $25.75 per kg
  • Premium Service:
    • Less than 250g: Shipping costs are $17.80
    • Less than 500g: Shipping costs are $22.90
    • Less than 1kg: Shipping costs are $35.99
    • Less than 1.5kg: Shipping costs are $51.90
    • Less than 2kg: Shipping costs are $62.35
    • Between 2kg and 20kg: Delivery costs are $37.63 + $25 per kg
  • Pro Service:
    • Less than 250g: Shipping costs are $15.70
    • Less than 500g: Shipping costs are $20.50
    • Less than 1kg: Shipping costs are $34.10
    • Less than 1.5kg: Shipping costs are $46.25
    • Less than 2kg: Shipping costs are $61.35
    • Between 2kg and 20kg: Delivery costs are $37.13 + $24.50 per kg
• Zone 4 – Western Europe:
  • Standard Service:
  • Less than 250g: Shipping costs are $23.95
  • Less than 500g: Shipping costs are $26.25
  • Less than 1kg: Shipping costs are $38.55
  • Less than 1.5kg: Shipping costs are $55.20
  • Less than 2kg: Shipping costs are $67.00
  • Between 2kg and 20kg: Delivery costs are $41.65 + $16.70 per kg
  • Premium Service:
    • Less than 250g: Shipping costs are $18.95
    • Less than 500g: Shipping costs are $24.90
    • Less than 1kg: Shipping costs are $35.99
    • Less than 1.5kg: Shipping costs are $53.90
    • Less than 2kg: Shipping costs are $64.35
    • Between 2kg and 20kg: Shipping costs are $39.65 + $15.95 per kg
  • Pro Service:
    • Less than 250g: Shipping costs are $17.95
    • Less than 500g: Shipping costs are $23.95
    • Less than 1kg: Shipping costs are $34.10
    • Less than 1.5kg: Shipping costs are $48.25
    • Less than 2kg: Shipping costs are $63.35
    • Between 2kg and 20kg: Shipping costs are $39.15 + $15.45 per kg
• Zone 5 – Rest of the world:
  • Standard Service:
    • Less than 250g: Shipping costs are $31.75
    • Less than 500g: Shipping costs are $34.75
    • Less than 1kg: Shipping costs are $57.15
    • Less than 1.5kg: Shipping costs are $73.95
    • Less than 2kg: Shipping costs are $89.75
    • Between 2kg and 20kg: Delivery costs are $50.55 + $28.75 per kg
  • Premium Service:
    • Less than 250g: Shipping costs are $29.35
    • Less than 500g: Shipping costs are $32.15
    • Less than 1kg: Shipping costs are $50.35
    • Less than 1.5kg: Shipping costs are $70.70
    • Less than 2kg: Shipping costs are $86.50
    • Between 2kg and 20kg: Shipping costs are $48.55 + $28.00 per kg
  • Pro Service:
    • Less than 250g: Shipping costs are $27.75
    • Less than 500g: Shipping costs are $30.40
    • Less than 1kg: Shipping costs are $45.40
    • Less than 1.5kg: Shipping costs are $64.05
    • Less than 2kg: Shipping costs are $78.65
    • Between 2kg and 20kg: Shipping costs are $48.05 + $27.50 per kg

The tracking number of a Sendle delivery

The Sendle tracking number format consists of a series of numbers and letters consisting of 6 to 8 characters. The beginning of the tracking number necessarily includes the letter S. For example, S3NDL301 can be a tracking number Sendle .

The different tracking states Sendle

• AFTER A THOROUGH INVESTIGATION THE PARCEL HAS NOT BEEN FOUND
• COVER CLAIM SUBMITTED
• IN TRANSIT. OVER 98% OF LATE PARCELS ARE DELIVERED WITHIN 2 BUSINESS DAYS OF THE DELIVERY ESTIMATE.
• ITEM HAS BEEN DROPPED OFF AT HUBBED LOCATION
• PARCEL ARRIVED AT DEPOT
• PARCEL ARRIVED AT DEPOT. OVER 98% OF LATE PARCELS ARE DELIVERED WITHIN 2 BUSINESS DAYS OF THE DELIVERY ESTIMATE.
• PARCEL DELIVERED. TROUBLE FINDING YOUR PARCEL? WE FIND THAT IN MOST CASES THE PARCEL IS ACTUALLY ON THE PROPERTY IN A SAFE, CONCEALED LOCATION, LEFT WITH A NEIGHBOUR OR ACCEPTED BY A COLLEAGUE.
• PARCEL HAS BEEN DROPPED OFF AT A HUBBED LOCATION
• PARCEL HAS BEEN REPORTED AS NOT RECEIVED. WE HAVE STARTED AN INVESTIGATION AND DEPOT SEARCH. DEPOT SEARCHES MAY TAKE UP TO 10 BUSINESS DAYS TO RESOLVE. FURTHER UPDATES WILL APPEAR REAL-TIME ON THIS PAGE.
• PARCEL HAS BEEN REPORTED AS NOT RECEIVED. WE HAVE STARTED AN INVESTIGATION AND DEPOT SEARCH. NATIONAL DEPOT SEARCHES MAY TAKE UP TO 5 BUSINESS DAYS TO RESOLVE. FURTHER UPDATES WILL APPEAR REAL-TIME ON THIS PAGE.
• PARCEL IN TRANSIT
• PARCEL ONBOARD COURIER VEHICLE FOR DELIVERY
• PARCEL ORDER CREATED.
• PARCEL PICKED UP
• PARCEL PROCESSING AT DEPOT
• PARCEL PROCESSING AT LOCAL DEPOT
• PARCEL TRANSFERRED TO A THIRD PARTY TO COMPLETE DELIVERY
• PARCEL TRANSFERRED TO A THIRD PARTY TO COMPLETE DELIVERY. PARCEL IS WITH A LOCAL DELIVERY PROVIDER TO COMPLETE DELIVERY. IT MAY NOT RECEIVE ANY FURTHER TRACKING UPDATES.
• PARCEL TRANSFERRED TO INTERNATIONAL FACILITY
• RECEIVER CONFIRMED THE PARCEL HASN’T BEEN RECEIVED YET. WE’LL FINALISE THE INVESTIGATION AND BE IN TOUCH WITH THE SENDER ABOUT NEXT STEPS.
• WE ARE CONCLUDING OUR INVESTIGATION AND HAVE SENT AN EMAIL TO THE RECEIVER TO CONFIRM IF THE PARCEL WAS RECEIVED OR NOT. ONCE WE HEAR BACK WE WILL BE ABLE TO CLOSE THE INVESTIGATION.
• WE HAVE NOTICED THAT THIS PARCEL WAS NOT PICKED UP ON THE SCHEDULED DATE, AND HAVE ESCALATED THIS WITH OUR PICKUP PROVIDER TO GET THE PARCEL COLLECTED.
• WE’RE SORRY TO HAVE KEPT YOU WAITING. AS OF TODAY, YOUR INVESTIGATION IS UNDERGOING THE 5 BUSINESS DAYS SEARCH. WHILE WE CHECK PROGRESS WITH THE COURIER, WE WILL KEEP YOUR TRACKING PAGES UPDATED. WE WILL ALSO BE REACHING OUT TO YOU UPON CONCLUDING THE INVESTIGATION. THANK YOU FOR EXTENDING YOUR PATIENCE.
• YOUR PACKAGE HAS BEEN DELIVERED - WE’VE LEFT IT WITH AN AUTHORIZED AGENT.. TROUBLE FINDING YOUR PARCEL? WE FIND THAT IN MOST CASES THE PARCEL IS ACTUALLY ON THE PROPERTY IN A SAFE, CONCEALED LOCATION, LEFT WITH A NEIGHBOUR OR ACCEPTED BY A COLLEAGUE.
• YOUR PACKAGE IS IN TRANSIT WITH THE CARRIER.
• YOUR PARCEL HAS BEEN PICKED UP BY ONE OF OUR COURIERS.
• YOUR PARCEL IS CURRENTLY IN TRANSIT TO PERTH.. OVER 98% OF LATE PARCELS ARE DELIVERED WITHIN 2 BUSINESS DAYS OF THE DELIVERY ESTIMATE.