How to track my Nova Poshta package?
Nova Poshta package tracking is easy with Ordertracker, all you have to do is to paste your tracking number in the above field to track a package or go to the track my package section. We provide you with the most powerful parcel tracking system for any post office. Ordertracker accepts any international tracking number, it is an universal tracking website to track a parcel on a global level such as "track my parcel" with accurate informations about your shipment.
Nova Poshta tracking from USA, Canada and UK
Nova Poshta courier ships to many countries around the world and you can track all packages that are sent through this courier on this site with just a few clicks. When a package is sent to you, the sender must provide you with a tracking number which will then be used on this site to know the status of your delivery and the location of your mail or package.
How long does it take to deliver Nova Poshta ?
Nova Poshta offers domestic and international delivery services within Ukraine and between the country and the rest of the world. Nova Poshta offers international delivery methods from many municipalities in Ukraine. The different delivery methods are as follows:
- Global Delivery: This service offers parcel and document deliveries to most countries in the world at an affordable rate.
- for packages up to 70 kg.
- for packages whose dimensions do not exceed 120 cm in length, 80 cm in width and 69 cm in height.
- Transport can be made from a collection point to the home.
- Global Delivery Premium: This service offers fast deliveries of parcels and documents to and from most countries of the world.
- for packages up to 70 kg for exports and 50 kg for imports.
- for packages whose dimensions do not exceed 120 cm in length, 80 cm in width and 69 cm in height.
- Transport can be made from a collection point to the home.
- Np Export Econom: This service offers parcel and document deliveries to and from Moldova at an affordable rate.
- for packages up to 1000 kg in export and import.
- for packages whose dimensions do not exceed 240 cm in length, 120 cm in width and 170 cm in height.
- Transport can be made from a collection point to the home.
Nova Poshta offers related services which are as follows:
- Storage: this service ensures the storage of products in a Nova Poshta warehouse for 30 calendar days.
- Scheduled delivery: this service provides for delivery on a date and time agreed with the recipient.
- Return: this service provides for the possibility of returning documents or packages to the sender.
- Redirection: this service provides for the modification of the delivery address, at the request of the sender, once the package is taken care of by Nova Poshta .
- delivery with installation: this service provides for the delivery of the package to the recipient with installation inside his home.
- Packaging: this service offers packaging during shipping for the delivery of the package.
- Modification of delivery data: this service provides for the possibility for the sender to modify the information related to the package during its routing.
- Collection points: this service offers the sender to be able to drop off his shipment at a collection point and have it sent to a collection point Nova Poshta close to the recipient.
- Purchase insurance: this service offers online product buyers to secure their purchases.
- Self-service: self-service areas in Nova Poshta agency allow senders to drop off and scan their packages for future shipment, without having to ask for agents.
For online shopping: many partners offer delivery services with Nova Poshta on their E-commerce site. In particular, it is possible to pay for the products only after receiving and examining them. Free shipping offers may be offered by some brands. Partners in purchases from abroad are companies from the United States, France, Turkey, China, the United Kingdom, Italy, Germany and Poland. The delivery time when shopping online from the strange, is estimated from about 8 working days.
Sending parcels by Nova Poshta is very simple, just drop off the package at an agency of the company or call a courier who will pick up the package at home or at his place of work. For local deliveries, there are several services which are as follows:
- at the pick-up point Nova Poshta
- At home: For home deliveries, the courier calls the recipient about 30 minutes to an hour before his arrival on site. Deliveries can be made up to 9pm on weekdays and weekends on specific schedules. Delivery costs may be borne by the recipient who can pay online on the site or via the application, to the courier in cash or by credit card. The courier gives him a receipt. The recipient is entitled to examine the products.
- at the local post office: the recipient receives an SMS when their package is available. He must present the number of the package to be able to recover it. The recipient is entitled to examine the products. A receipt is given to confirm receipt of the package.
To pick up a package, all you need is a passport (Ukrainian or foreign) and the package number. National delivery times are estimated between 1 and 4 working days approximately.
How do I contact Nova Poshta ?
The registered office of Nova Poshta is located in Ukraine, in Kiev at the following address:
- 103 Stolychne Shosse, Building 1, 9th Floor, 03131 Kiev
Customer service can be reached at the following numbers:
- 0 800 500 609 and 098 4 500 609
- +3 736 050 0609 and +3 732 285 5969 for Moldova
And by email to the following address:
Information about Nova Poshta deliveries
Nova Poshta is a private Ukrainian postal and courier company that offers logistics and delivery services to individuals and professionals. The company was founded in 2001 by Volodymyr Popereshnyuk and Vyacheslav Klymov. At the start, Nova Poshta was founded to ensure fast and simplified delivery of products in Ukraine. The two young entrepreneurs created the company with an initial team of 7 people and a capital of $ 7000 in a period when there is not yet a market for delivery in the country. The packages were transported by train and minibus drivers, without guaranteeing the safety of the products. The goal of the creators of Nova Poshta was to offer an efficient, fast and reliable delivery service. The company became the market leader in delivery in Ukraine in 2009, with the aim of continuous improvement of services including logistics and sorting system. It is at this time that the E-commerce axis develops, Nova Poshta offers partnerships to many platforms to ensure the delivery of their goods and becomes a market player in B2c . The company expanded into Georgia and Moldova, and then, in 2015, to the international market. Nova Poshta launches a mobile application to facilitate access to services for its customers. Delivery services are developing, delivery is thus possible at home but also at the point of collection, in the post office and allows users to be delivered as close as possible to their home or place of work. Nova Poshta has more than 8700 branches throughout the country, as well as more than 8500 automatic terminals for dropping off or collecting packages. The company's largest warehouses are located in Lviv, Kiev, Khmelnytsky, Dnipro and Kharkiv. One third of sorting centres are automated to process goods. In 2020, Nova Poshta delivered 327 million parcels to more than 14 million users. In 2021, the company is testing the first deliveries by drone. Nova Poshta is one of the largest employers in the country and employs more than 32,000 people. The company offers many related services including a wide range of logistics solutions to its customers.
The tracking number of a Nova Poshta delivery
The Nova Poshta tracking number format consists of a sequence of 14 digits. For example: 0000 1234 3456 67
The different tracking states Nova Poshta
- В ПРОЦЕССЕ ТАМОЖЕННОГО ДЕКЛАРИРОВАНИЯ
- ВЫБЫЛО ИЗ СТРАНЫ
- ГРУЗ НЕ ПРИБЫЛ В УКРАИНУ
- ГРУЗ ПОКИНУЛ СКЛАД
- ГРУЗ ПРИБЫЛ В ТРАНЗИТНЫЙ АЭРОПОРТ
- ДОСТАВЛЕНО В ТРАНЗИТНЫЙ СОРТИРОВОЧНЫЙ ЦЕНТР
- ДОСТАВЛЕНО НА ТАМОЖЕННЫЙ ТЕРМИНАЛ
- ЗАДЕРЖКА В ДОСТАВКЕ ПО ТЕХНИЧЕСКИМ ПРИЧИНАМ
- ЗАДЕРЖКА/ПЕРЕНОС РЕЙСА
- НЕДОСТАЧА /НЕСООТВЕТСТВИЕ СОПРОВОДИТЕЛЬНЫХ ДОКУМЕНТОВ
- НЕОБХОДИМО УТОЧНЕНИЕ ДАННЫХ – НЕВЕРНЫЙ НОМЕР ТЕЛЕФОНА
- ОТПРАВЛЕНИЕ НАХОДИТСЯ В ТРАНЗИТЕ
- ОТПРАВЛЕНИЕ ПОЛУЧЕНО
- ОТПРАВЛЕНИЕ ТРЕБУЕТ ТАМОЖЕННОГО ОФОРМЛЕНИЯ
- ОТПРАВЛЕНО В ГОРОД НАЗНАЧЕНИЯ
- ОФОРМЛЕН ВОЗВРАТ
- ОФОРМЛЕН ЗАКАЗ НА ДОСТАВКУ В СТРАНУ НАЗНАЧЕНИЯ
- ПАРТИЯ ГРУЗА ПРИБЫЛА В СТРАНУ НАЗНАЧЕНИЯ
- ПРИНЯТО К ПЕРЕВОЗКЕ
- СОПРОВОДИТЕЛЬНЫЕ ДОКУМЕНТЫ ПОЛУЧЕНЫ
- ТАМОЖЕННОЕ ДЕКЛА
- ТАМОЖЕННОЕ ДЕКЛАРИРОВАНИЕ ЗАВЕРШЕНО
- У КУРЬЕРА НА ДОСТАВКЕ
- ЧАСТИЧНЫЙ ВОЗВРАТ ОТПРАВЛЕНИЯ